FOR RESEARCH USE ONLY · NOT FOR HUMAN OR ANIMAL CONSUMPTION
Need To Know
Frequently Asked Questions
Clear answers about our research-use products, quality standards, ordering, documentation, and support.
What are US Prime Aminos products intended for?
Our products are intended strictly for laboratory and in-vitro research use only. They are not intended for human or animal consumption.
Do your products come with testing documentation?
Yes. Relevant products and lots are supported by batch-specific testing documentation, providing information about the tested material and its reported characteristics.
Can I request a Certificate of Analysis (COA)?
Yes. If you need the COA for a specific lot, contact our team with your order or lot number, and we can assist with the corresponding documentation.
What is your return and refund policy?
All sales are final. We do not accept returns, offer refunds or credits, or process exchanges once an order has been placed. We encourage you to carefully review your order details before completing checkout.
How can I place an order?
You can browse our research compound catalog, select the products and quantities you require, and complete the ordering process through our website.
How long does order processing take?
Orders are typically processed within 24–48 business hours. Tracking information is provided once your order has been shipped.
Do you ship across the United States?
Yes. We provide US-based fulfillment and ship research materials to locations across the United States.
Do you offer bulk or institutional orders?
Yes. We can assist with larger quantity requirements and institutional research orders. Contact our team with your requirements for more information.
How can I contact US Prime Aminos?
You can reach us through our Contact Us page for questions regarding products, documentation, orders, shipping, or general inquiries. Our team will be happy to assist.
Can I get more information about a specific product?
Absolutely. Contact our team with the product name or compound you’re interested in, and we’ll provide the available product and documentation information.
Are these products FDA-approved?
Our products are supplied as research-use materials and are not marketed as drugs or approved for human use. They are intended solely for laboratory and in-vitro research purposes.